PRIVACY POLICY

Effective Date: 04/01/26

At Build Pro’s of Georgia, we respect your privacy and are committed to protecting the personal information you share with us through our website, phone calls, forms, and other communications. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you have regarding your information.

By using our website, submitting a form, requesting an estimate, or otherwise interacting with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with our business, including when you:

  • Request a quote or consultation
  • Fill out a contact form
  • Call, email, or text us
  • Subscribe to updates or promotional communications
  • Schedule an appointment
  • Apply for financing
  • Interact with our website

 

The information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Property address
  • Project details or service interests
  • Preferred contact method
  • Any additional information you choose to provide

 

We may also collect certain non-personal information automatically through your use of our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referral source
  • General geographic location
  • Website behavior and interaction data

How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries
  • Provide estimates, consultations, and service information
  • Schedule appointments
  • Communicate about your project or request
  • Improve our website, services, and customer experience
  • Send marketing emails, text messages, or promotional offers where permitted by law
  • Process financing inquiries through approved partners
  • Analyze website traffic and advertising performance
  • Maintain business records and internal reporting
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve functionality, analyze traffic, and support advertising efforts. These tools may collect data about your browsing activity, device, and interactions with our site.

We may use third-party services such as analytics platforms, call tracking systems, CRM tools, chat tools, or advertising platforms to better understand how visitors use our website and to improve our marketing performance.

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

How We Share Information

Build Pro’s of Georgia does not sell your personal information in the traditional sense. However, we may share information with trusted third parties when necessary to operate our business, provide services, or support marketing and website functionality.

These third parties may include:

  • Website hosting providers
  • Customer relationship management platforms
  • Scheduling software providers
  • Marketing and advertising partners
  • Analytics providers
  • Payment processors
  • Financing partners
  • Email and text communication platforms
  • Call tracking providers
  • Legal, accounting, or professional advisors

 

We may also disclose your information:

  • When required by law
  • To respond to lawful requests from public authorities
  • To protect our rights, property, or safety
  • In connection with a business transfer, merger, acquisition, or sale of assets

Text Messages and Phone Communications

If you provide your phone number, you may receive phone calls or text messages from Build Pro’s of Georgia regarding your inquiry, appointment, project, promotions, or customer service follow-up. Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing text messages at any time by replying STOP, where applicable, or by contacting us directly. Opting out of promotional messages does not prevent us from sending service-related communications related to an active request or project.

Email Communications

If you provide your email address, we may send you updates, reminders, service information, and promotional messages. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

Financing and Third-Party Applications

If you apply for financing through links, forms, or financing options made available through our website, your information may be collected and processed by third-party financing providers. Build Pro’s of Georgia is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting sensitive financial or personal information.

Data Security

Build Pro’s of Georgia takes reasonable administrative, technical, and physical measures to protect the personal information we collect against unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining customer records, complying with legal obligations, resolving disputes, and enforcing agreements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal exceptions
  • Opt out of certain marketing communications
  • Request information about how your data is used

 

To exercise any applicable privacy rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites, financing providers, manufacturers, social media platforms, or other external sites. Build Pro’s of Georgia is not responsible for the content, security, or privacy practices of those third parties. Your use of third-party sites is governed by their own terms and privacy policies.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and Build Pro’s of Georgia does not knowingly collect personal information from children. If we become aware that personal information has been submitted by a child under 13, we will take reasonable steps to delete that information.

State-Specific Privacy Disclosures

Certain states may provide residents with additional rights regarding personal information. If applicable law requires additional disclosures or rights, Build Pro’s of Georgia will comply with those requirements. Residents of states with specific privacy laws may contact us to submit a request regarding their personal information.

Changes to This Privacy Policy

Build Pro’s of Georgia may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services. Any updates will be posted on this page with a revised effective date.

PREFER TO SPEAK WITH SOMEONE?

Available Mon–Fri 9AM–5PM
Friendly, knowledgeable, and never pushy.